Product recall issued for Ideal Heating Logic 2 Combi and System boilers

Humberside Fire and Rescue Service is alerting residents to a product recall affecting certain Ideal Heating Logic 2 Combi and System boilers, Molescroft Parish Council reported on 2 December 2025¹. The recall carries the reference 2401-0138¹.

Boilers with a production date before 8 January 2024 may have a fault that can cause overheating and pose a fire risk under certain conditions, according to the alert¹. The notice covers the Ideal Heating Logic 2 Combi and System boiler range¹.

The alert sets out steps for households. It says to locate the boiler and find the model and serial number, usually on the boiler label, and to check these against the official recall notice on GOV.UK¹. Where a boiler is affected, the notice says to follow the manufacturer's safety guidance and contact Ideal Heating or the landlord to arrange the free recall service¹.

The alert adds that households unsure whether their boiler is covered should check anyway¹. No casualties or incidents arising from the fault have been reported in the notice¹. The number of boilers affected in the UK has not been reported¹.

Why it matters for households

The recall covers households in the Humberside Fire and Rescue Service area and, more widely, any household with an Ideal Heating Logic 2 Combi or System boiler produced before 8 January 2024¹. The risk identified is overheating that may lead to fire under certain conditions¹. The remedy described is a free recall service arranged through Ideal Heating or the landlord¹. The fire and rescue service's guidance is to check the model and serial number against the GOV.UK recall notice and, if the boiler is affected, to follow the manufacturer's safety guidance and arrange the free service¹. Households that are unsure are asked to check¹.

What happens next

Households with an affected boiler are directed to contact Ideal Heating or their landlord to arrange the free recall service¹. The official recall notice, reference 2401-0138, is published on GOV.UK¹. Ideal Heating also operates a support page for the recall¹.

For background on boiler faults and heating loss, see the gas and heating failures hub and the guide to Ideal Heating. Related fault guides cover the Ideal Logic Combi2, the Ideal Logic Max Combi2 and the Ideal Logic+ Heat2 H, and there is a guide to choosing a combi or system boiler for hot water in an outage.