Ideal Heating has issued a product safety notice requiring a thermostat upgrade on certain boilers manufactured between August 2022 and 7 January 2024, across ten ranges in its Logic, iMini, Independent and Keston lines1. The notice was published on the maker's website on 1 August 20221.
The affected ranges are listed by the maker as follows1:
| Range |
|---|
| Logic Combi² |
| Logic System² |
| Logic+ Combi² |
| Logic+ System² |
| Logic Max Combi² |
| Logic Max System² |
| iMini² |
| Independent Combi² |
| Keston Combi² |
| Keston System² |
The maker states the purpose of the upgrade in its notice:
"A thermostat upgrade is required to prevent a potential boiler overheat on certain boilers manufactured between August 2022 to 7th January 2024 across the boiler ranges listed below."
The notice gives the reason for the upgrade as a potential boiler overheat1. It does not state how many boilers are affected, what the overheating risk could lead to, or whether any incidents have been reported in connection with the affected units; none of this has been reported1. The notice also does not set out how households should arrange the upgrade, whether it is carried out free of charge, or by when it should be completed; these details have not been reported1. The notice is headed "Thermostat upgrade kit instructions" and appears under a "Product safety notice" heading on the maker's site1.
Why it matters for households
The notice covers households in the UK with one of the ten listed boiler ranges installed new since August 2022, and any installed up to 7 January 20241. The maker's stated concern is a potential boiler overheat, and it says a thermostat upgrade is required to prevent it1. The notice does not say what a household should do if a boiler is showing signs of overheating, or whether the boiler should be switched off in the meantime; no such guidance has been reported1. Households with an affected model can check the range name against the maker's list1. Practical steps for boiler faults and breakdowns are set out in the site's guides to the Ideal Logic Combi2, the Ideal Logic Max Combi2 and the Ideal Logic+ Heat2 H, and in the wider gas and heating failures hub. The maker's own page is listed under Ideal Heating in the brands section.
What happens next
The notice does not give a deadline for the upgrade, a date by which affected boilers will be contacted, or a route for booking the work; none of this has been reported1. The only date the maker gives is the manufacturing cut-off of 7 January 2024 for the affected boilers1.
Sources (1)
- THERMOSTAT UPGRADE KIT INSTRUCTIONS, idealheating.com
Ideal Heating
