We cover news from public bodies and utility companies for UK households on power cuts, weather, water, health, safety and security. Each report includes the date and sources, with links to our guides.
South West Water has issued a boil water notice to around 16,000 households and businesses in the Brixham area after traces of cryptosporidium were found, and has increased compensation to £115.
Southern Water has confirmed that data from part of its server estate was stolen in an illegal intrusion into its IT systems, and is notifying about 5 to 10 per cent of its customers.
Independent Water Networks Limited changed its Do Not Use Notice for the Marleigh estate in Cambridge to a Do Not Drink Notice at 16:15 on 22 January 2024, four days after the original notice.
United Utilities turned off water in Morecambe for 24 hours from the afternoon of Monday 19 December 2023 to refill reservoirs after freeze and thaw caused bursts, leaks and heavy demand.
Storm Ciarán left more than 18,000 homes in Southampton and the New Forest without water or on low pressure after run-off into the River Test forced Southern Water to shut its Testwood works.
Research by the Consumer Council for Water and Ofwat found that 12,700 properties in Goole were affected by a burst water pipe between 27 October and 13 November 2023, with poor communication and…
Joint research by CCW and Ofwat found that customers affected by an Anglian Water Boil Water Notice in July 2023 faced confusion over bottled water and were angry the cause was withheld.
The Consumer Council for Water and Ofwat have published joint research into how South East Water handled water supply interruptions that affected its customers in June 2023.
South East Water has announced temporary hosepipe restrictions for Kent and Sussex from 26 June 2023 after record demand left some customers with low pressure or no water.
The National Water Safety Forum has published 2022 figures showing 226 accidental drownings in the UK, most at inland water, and is urging the public to Respect the Water as warmer weather begins.
The Cabinet Office has reported that between December 2022 and January 2023 the government stood up cross-government responses to prolonged extreme cold and to major water outages caused by…
South East Water has published research into how it communicates with customers during supply incidents, commissioned after a high number of incidents in late 2022 in which customers lost their water…
South East Water has reported a 300 per cent increase in bursts and leaks after December's cold weather gave way to a sudden temperature rise, with 100 million litres of water lost.
A rapid thaw after sub-zero temperatures in December 2022 caused burst mains and empty reservoirs, leaving about 12,000 properties in West Wales and around 2,000 in Mid Wales and Herefordshire without…
South West Water says river and reservoir levels have stabilised after recent rainfall but the region remains in drought, with hosepipe bans still in force in North Devon and Cornwall and a £30 bill…
South West Water has confirmed its hosepipe ban remains in place across Cornwall and parts of North Devon, saying reservoir levels are still extremely low and asking customers to keep saving water.
South West Water has warned that reservoir levels are extremely low in Cornwall after one of the driest periods in over 130 years, and that further restrictions may follow.
South West Water has asked customers in Cornwall and parts of Devon to cut water use further, warning that reservoir levels remain exceptionally low and more restrictions may follow without sustained…
Wales received just 64% of its long-term average rainfall between March and September 2022, the driest seven-month period in 150 years, which led to a drought being declared.
A drought was officially declared in eight regions of England on 12 August 2022, as Surrey households lost water after problems at a treatment works and hosepipe bans took effect.