News · 19 December 2024

ELPINE plug-in heater recalled from end users

The Office for Product Safety and Standards (OPSS) has published a recall of the ELPINE Plug-In Heater, item 31492N, with the measure recorded as recall of the product from end users1. The notice was published on 19 December 20241. The stated hazard is a serious risk of electric shock from the accessible heating element1.

The recall appears in a listing of OPSS product safety notices for portable heaters published on GOV.UK, which covers electric fan, convector, oil-filled, panel and infrared heaters, portable gas fires and portable diesel air heaters1. The listing records 30 notices, of which 6 carry the measure "Recall of the product from end users", with the newest alert date given as 19 August 20261. The page states it was last checked against GOV.UK on 29 October 2026 at 06:22 UK time, and that the notice on GOV.UK is always the current version1.

The same listing shows that recalls of heaters from end users are not confined to one product. Other entries carrying that measure include the Kobe 2kw Oil-Filled 9 Fin Radiator (2606-0205), the Pifco 2KW Convector Heater with Turbo and Timer sold by Home Bargains (2409-0045), the Portable Electric Space Heater sold via Temu (2402-0315), the Wanzhaoda portable gas fire sold via Amazon (2211-0101) and the Nbjoyee Electric Space Heater (2012-0219)1. For the Temu, Amazon and Nbjoyee notices the recorded measures also include removal of the listing by the online marketplace1.

The listing sets out its own limits. It covers notices published for the UK by OPSS and does not include recalls announced in other countries1. It does not cover water heaters, heated towel rails, heated airers, wax heaters, aquarium or pool heaters, mug warmers or heaters made for vehicles1. It adds that not every notice listed is a recall, since each entry shows the measure OPSS recorded, such as "Recall of the product from end users" or "Import rejected at border"1.

"If your product matches a notice, check the model, barcode or batch number, and the sales dates where the notice gives them. Then follow what that notice says to do."

Why it matters for households

A plug-in heater recalled from end users is one already in people's homes rather than one stopped at the border, so the notice concerns households that have bought and may be using the item. The hazard recorded for the ELPINE heater is electric shock from the accessible heating element1. The listing does not state a sales period, barcode or batch number for this item, and no further detail on the number of units sold in the UK, the retailers involved or the refund or replacement arrangements has been reported1.

The listing advises that a product not appearing on it does not mean it has been checked, and that households can look on the manufacturer's website using the model number on the product's label1. Where a product matches a notice, it advises checking the model, barcode or batch number and the sales dates where given, then following what that notice says to do1. The notice on GOV.UK is described as always the current version1.

What happens next

The listing gives no dated next steps for the ELPINE recall, and no closing date, follow-up announcement or reporting deadline has been reported1. Households holding the item can check the GOV.UK notice, which the listing links to and describes as the current version1. For checking whether an electrical product has been recalled, see how to check if an electrical product has been recalled, and for wider guidance on electric or gas portable heaters and the heating and cooking section.

Sources (1)
  1. Heater recalls and safety notices (UK), PreparedBritain, preparedbritain.co.uk