News · 1 March 2023

Purchase window opens for recalled Anker 321 Power Bank A1112

Anker has begun a recall of its A1112 Anker 321 Power Bank (PowerCore 5K, Black), covering units purchased between 1 March 2023 and 6 June 2024, after the company found that some of the lithium-ion batteries used in the product may pose a fire safety risk due to a manufacturing defect1. The recall notice is published on Anker's own website and gives a UK customer service number1.

Anker states that the battery in affected power banks "can overheat, potentially causing melting of plastic components, smoke and fire hazards"1. The company says only a small number of batteries may be affected, but that it is contacting all customers who bought the product in the stated period "out of an abundance of caution"1. Anker says it has reported the issue to the CPSC, the United States Consumer Product Safety Commission, and is working with the recall1. No UK recall notice or UK regulator statement on this product has been reported in the material available.

Owners can check whether their unit is the A1112 by looking at the bottom of the power bank, which should read: Anker 321 Power Bank (PowerCore 5K, Black), Model: A11121. Anker asks owners to store the device in a safe location, verify the serial number through its recall form, and stop using the product immediately1. Where the serial number confirms one of the affected battery cells, Anker says it will send a new power bank as a replacement1.

"DO NOT throw the power bank into the trash or recycling bin. Please dispose of your device at a facility that accepts lithium batteries (see resources below)."
Anker, maker's recall notice1

Anker states that recalled lithium-ion batteries must be disposed of in line with local ordinances and through the procedures set by the municipal recycling centre for damaged, defective or recalled lithium-ion batteries, because they must be handled differently from other batteries1. The company says the recalled battery should not be deposited in used battery recycling boxes found at retail and home improvement stores, and that owners can call their county or fire department for details1. For the United Kingdom, the notice points to the Recyclenow recycling locator1. Anker's UK support number is +44 (0) 1604 936 200, and email enquiries go to support@anker.com with "Anker 321 Power Bank Recall" in the subject line1.

Why it matters for households

A power bank is often kept charged for use in a power cut, so a recalled unit may be sitting in a drawer or emergency kit rather than in daily use. Anker's notice covers every unit bought in the 15-month window regardless of whether it has shown any fault, and asks owners to stop using it immediately and store it safely while the serial number is checked1. The disposal route matters for households: the battery is classed as recalled and potentially hazardous, so it is excluded from ordinary retail battery boxes and from household waste, and must go through a facility that accepts lithium batteries under local procedures1. Anker's guidance on identifying the model and reading the serial number is set out on its recall page1. Households checking other electrical items can use the guide to how to check if an electrical product has been recalled, and those replacing backup power can read about power banks for keeping phones charged in an emergency and how long power banks last.

What happens next

Anker says it will send a replacement power bank where the serial number is verified as having one of the affected battery cells1. The notice does not give a timescale for replacements, and no closing date for the recall programme has been reported1.

Sources (1)
  1. Anker Innovations Recalls Anker 321 Power Bank (PowerCore 5K, Black) A1112 - Anker US, anker.com