We cover news from public bodies and utility companies for UK households on power cuts, weather, water, health, safety and security. Each report includes the date and sources, with links to our guides.
The Suffolk Resilience Forum declared flooding a major incident on 20 October 2023 as heavy rain from Storm Badet brought severe flooding, and people were asked to travel only if essential.
North Yorkshire Fire & Rescue Service has published household advice for Storm Babet, covering grab bags, pet plans, securing flood-prone property and which agency to call for fallen trees, unsafe…
Suffolk County Council is delivering the government's Flood Recovery Framework grants after Storm Babet, with more than 750 properties confirmed internally flooded and up to 80 flood investigations…
The Home Office has launched the latest wave of Fire Kills national advertising in England, reminding households to fit smoke alarms on every floor and test them monthly.
The Office for Product Safety and Standards has required the recall of a Wanzhaoda portable gas fire sold via Amazon, which it says presents a serious risk of burns, fire and explosion.
UKIFDA and OFTEC have launched the Be Winter Wise campaign, a five-point plan of guidance for the 1.7 million households off the gas grid, ahead of winter 2023-2024.
NHS England survey finds 45% of adults in England are not confident they could recognise heart attack signs, and 36% would not call 999 for chest pain.
BT introduced a permanent software configuration fix and improved its process for moving to the backup system after a fault disrupted 999 calls across the UK on 25 June 2023.
NHS England has launched a campaign, with an advert running from this week, urging people to call 999 at the early signs of a heart attack, as hospital admissions return to pre-pandemic levels.
A failure of the National Air Traffic Services Flight Planning System in August 2023 caused significant delays and cancellations to flights to and from the UK, the Cabinet Office has said.
NHS England has announced winter preparations including care traffic control centres in every area, over 800 new ambulances, 5,000 more hospital beds and expanded respiratory hubs.
A University of Bristol report co-authored by the Royal Life Saving Society UK found child drownings in England rose from 20 in 2019/20 to 37 in 2021/22, with higher risk for Black children and…
The National Fire Chiefs Council and Material Focus have launched a public safety film, Stop Battery Fires, for local authorities to share, and called for councils to join a survey on battery fires in…
Joint research by CCW and Ofwat found that customers affected by an Anglian Water Boil Water Notice in July 2023 faced confusion over bottled water and were angry the cause was withheld.
Ofcom has opened an investigation into BT after emergency call services were disrupted across the UK on 25 June 2023, examining whether BT failed to meet its regulatory obligations.
A software fault on BT's 999 platform on 25 June 2023 disrupted the Public Emergency Call Service across the UK for more than ten hours, leaving 9,641 callers unable to reach the emergency services.
The Royal Life Saving Society UK has warned about drowning risk ahead of a heatwave in parts of England, after a number of recent drownings, with a health alert in force from 9 to 12 June.
A technical fault in June limited the public's ability to reach emergency services through the 999 system, the government's 2023 resilience implementation update has disclosed.
The UK Health Security Agency has updated its England-only Adverse Weather Alerting service, run with the Met Office, to a colour coded system using green, yellow, amber and red levels instead of…
The UK Health Security Agency says its Weather-Health Alert system was updated in June 2023, replacing fixed temperature thresholds with a risk assessment that weighs duration, regions affected and…