Bauer

Bauer is the maker behind the Electric Hot Water Bottle sold in the UK, a mains-powered heat pack that was subject to a government safety…

Bauer is the brand behind the Electric Hot Water Bottle, a pink rechargeable heat pack supplied in white cardboard packaging with an image of the product on the face, made in China1. It is a comfort product rather than emergency kit, but it appears in UK households and it has been the subject of an official safety notice, so it matters to a household getting ready for emergencies in two ways: knowing whether your own unit is affected, and knowing what it can and cannot do when the power fails.

The Bauer Electric Hot Water Bottle

The product is an electric hot water bottle that heats from the mains rather than from a kettle. In March 2025 the government published a product safety report for it under PSD number 2412-0084, notified by Local Authority Trading Standards1. The report records the risk type as fire and the risk level as serious2. The affected model is CHB-006, item number 389301.

The report states the product is not counterfeit and lists no online marketplace, so this concerns the genuine item as sold through retail channels2.

What it means in a power cut

An electric hot water bottle depends on mains power to heat, so in a power cut it gives you nothing until the supply returns. Treat it as a comfort item for cold evenings, not as part of your heating and cooking plan. For keeping warm and seeing in the dark during an outage, the Met Office's essentials are battery candles, torches and batteries, and a mobile phone power pack4, and you can report or check a power cut by calling 1055. Our guides on power cuts, backup power and lighting set out what to keep ready.

Charging and battery safety at home

Like any rechargeable device, charge it safely. Manchester Fire and Rescue Service advises only using the charger that came with the battery, because the wrong charger can lead to overheating and a fire starting, and never leaving a charging battery unattended or charging overnight6. West Yorkshire Fire and Rescue Service advises making sure batteries are suitable for the device and meet the manufacturer's specifications7. If you are disposing of an old unit, do not put batteries or electrical items in any household bin: take them to a household waste recycling centre or a designated collection point in shops and supermarkets8.

Checking for safety notices and registering

Check whether any product you own is subject to a recall on the Electrical Safety First website or the government website9. Fire and rescue services also recommend registering products with the manufacturer, entering details such as the model number, serial number and purchase date, so the maker can contact you with safety information or recall notices10. That advice applies to any rechargeable item in the house, not only this one.

For the wider picture of what to keep ready, start with getting started and our emergency kit guide.

Sources (10)
  1. Bauer Electric Hot Water Bottle product safety report, Office for Product Safety and Standards, 2025-03-06
  2. Product safety report PDF, Bauer Electric Hot Water Bottle, Office for Product Safety and Standards, 2025
  3. Safety notice for the Bauer Electric Hot Water Bottle, London Borough of Bromley, 2025-03-07
  4. Stay safe in a thunderstorm, Met Office, 2026-10-25
  5. Prepare an emergency plan, Ready Scotland, 2026-10-29
  6. Battery safety, Manchester Fire and Rescue Service, 2026-10-29
  7. Battery safety advice, West Yorkshire Fire and Rescue Service, 2026-10-29
  8. Be Battery Aware campaign, Manchester Fire and Rescue Service, 2026-10-29
  9. Registering your e-bike or e-scooter for safety alerts and product recalls, London Fire Brigade, 2026-10-25
  10. Stay safe at home: e-bikes, Cheshire Fire and Rescue Service, 2026-09-30

Common questions

How do I find the model number on my Bauer Electric Hot Water Bottle?

The affected Bauer Electric Hot Water Bottle is model number CHB-006, item number 38930, and the product safety report also lists PSD number 2412-0084. Check the label or packaging on your hot water bottle for these numbers. If they match, follow the manufacturer's warning notice issued in March 2025, which instructs you to replace the fuse or return the item to the retailer for a refund.

What should I do with a Bauer product that has been recalled?

The manufacturer's warning notice gives two options: have the fuse replaced, or return the item to the retailer for a refund. The safety notice was notified by Local Authority Trading Standards and published on the government's product safety reports pages in March 2025. Do not keep using the hot water bottle until you have taken one of these steps, as the risk level is recorded as serious.

Can I charge batteries below freezing?

This page does not cover battery charging temperatures for Bauer products. For general rechargeable batteries, fire and rescue services advise only using the charger that came with the battery, since the wrong charger can lead to overheating and a fire starting. If your product's instructions specify a temperature range, follow the maker's own guidance.

How should I store emergency kit like this long term?

Keep rechargeable items in a cool, dry place away from flammable materials, and never leave a charging battery unattended or charging overnight. Fire and rescue services advise charging batteries while you are awake and alert so you can respond quickly if a fire occurs. Check kit periodically so you know it is ready when an emergency comes.

Should I register my Bauer product with the manufacturer?

Yes. Fire and rescue services recommend registering products with the manufacturer, entering details such as the model number, serial number and purchase date, so the maker can contact you with safety information or recall notices. Registration also validates warranties on many products.

How do I dispose of an old electric hot water bottle or its battery?

Do not put old batteries or electrical items in any household bin, including recycling bins. Take them to a household waste recycling centre, or use designated collection points in shops and supermarkets. If the battery cannot be removed, treat the whole item as electrical waste and take it to a recycling centre or return it to a retailer when buying a replacement.